+43 (1) 982 41 21
Telefonische Auskunft
Hütteldorferstraße 46, 1150 Wien
barrierefrei: Hütteldorferstraße 44
Ordinationszeiten: Mo-Fr von 8-12, Mo+Do von 13-18 und Di+Mi von 14-19
Telefonzeiten enden 30 Minuten vor unseren Ordinationszeiten
Telefonische Auskunft
barrierefrei: Hütteldorferstraße 44
Telefonzeiten enden 30 Minuten vor unseren Ordinationszeiten
Frequently asked questions and answers:
Our surgery hours are: Mon-Fri from 8-12, Mon+Thu from 13-18 and Tue+Mi from 14-19. Telephone hours end 30 minutes before our office hours.
You can make your appointment online here in our appointment calendar (all available appointments are online) or by telephone on +43 (1) 982 41 21. Unfortunately, we cannot process appointment requests by e-mail.
U3 subway station Schweglerstraße, or with the streetcar line 49 station Huglgasse, or with the bus 12A station Huglgasse.
We don't have any private parking spaces, but it's usually easy to find a parking space on Hütteldorferstraße and in the surrounding alleys
In the tobacconist's. An obvious one would be the one at Hütteldorferstraße 28.
No, since May 1, 2023, the previously prescribed mask requirement in doctors' surgeries no longer applies.
We accept the following payment methods: cash, ATM Maestro, Visa and Mastercard credit cards and ApplePay.
Yes, the e-card is required for all examinations on health insurance.
No e-card is required for purely private services. These include the H2 breath test, nutritional advice, the ALEX test, acupuncture, the pediatric pulmonology examination and the running provocation test.
Please note, however, that private services (e.g. H2 breath test) may also be performed together with other services (e.g. doctor's consultation, blood test etc.), which would be covered by the health insurance and for which the e-card (and a referral slip) would therefore be required again. To be on the safe side, please bring your e-card (and a valid referral from your general practitioner or specialist) with you to your appointment. In addition, there are also private services (e.g. test for histamine intolerance, coeliac disease screening) which are only offered in combination with other services (e.g. consultation, blood test, etc.) and which would be covered by health insurance and for which you would therefore need an e-card (and a referral slip). Therefore, please bring your e-card and a valid referral form (from your general practitioner or specialist) to these appointments.
Please bring your e-card and your valid referral form with you to the appointment so that your insurance company (ÖGK, SVS, BVAEB,...) will cover the corresponding costs. If you do not bring a referral slip to the appointment, the Allergy Center Vienna West will not be able to bill the relevant social insurance and the services provided will have to be billed privately.
You will receive the referral slip from your general practitioner or specialist.
The referral itself is actually only valid for the quarter in which it was issued (applies to all health insurance funds, except the BVAEB, which is only valid for one month). This means that the appointment must take place in the same quarter in which the referral was issued.
However, due to the long waiting time for an appointment, we currently accept referral slips that are up to 6 months old. For example, if your appointment is on Sept. 10, the referral must have been issued between April and September; if your appointment is on Oct. 2, the referral must have been issued between May and October.
No referral slip is required for purely private services. These include the H2 breath test, nutritional advice, the ALEX test, acupuncture, the pediatric pulmonology examination and the running provocation test. Please note that certain private services (e.g. H2 breath test) are also carried out together with other services (e.g. doctor's consultation, blood tests, etc.) that would be covered by health insurance and for which a referral slip and e-card would therefore be required. To be on the safe side, please bring your e-card and a valid referral slip (from your general practitioner or specialist) with you to your appointment.
In addition, there are certain private services (e.g. test for histamine intolerance, coeliac disease screening) which are only offered in conjunction with other services (e.g. consultation, blood test, etc.) and which would be covered by health insurance and for which a referral slip and e-card would therefore be required. Therefore, please bring your e-card and a valid referral form (from your general practitioner or specialist) to these appointments.
Please enquire with your local social security office.
No, you can see all available dates online.
No, we do not keep waiting lists.
For emergencies, please call the emergency doctor on 144 or contact the nearest hospital emergency department.
We don't have any private parking spaces, but it's usually easy to find a parking space on Hütteldorferstraße and in the surrounding alleyways
In the tobacconist's. An obvious one would be the one at Hütteldorferstraße 28.
U3 subway station Schweglerstraße, or with the streetcar line 49 station Huglgasse, or with the bus 12A station Huglgasse.
You will find the number on the card you were given when you registered and with which you were called via the screen. You will also find it on the top right of your report.
No, private patients are not given preferential treatment compared to those with statutory health insurance.
We are experts in the field of allergology and are therefore in high demand. Of course, we can only offer as many appointments as there are staff available on site, especially as we want to take enough time for our patients and refuse to look after patients "every minute". However, you can be sure that we will do everything possible to offer as many appointments as possible.
Please contact us as early as possible to reschedule or cancel the appointment so that other patients can still attend the free appointment. Otherwise you will deprive another person of the opportunity to provide prompt care. Please understand that if you do not keep your appointment and do not cancel within 24 hours before the appointment, we will have to charge you a penalty of 80 euros.
No referral slip is required for purely private services. These include the H2 breath test, nutritional advice, ALEX test, acupuncture, pediatric pulmonology examination, walking provocation test and coeliac disease screening.
Please note, however, that private services (e.g. H2 breath test) may also be performed together with other services (e.g. doctor's consultation, blood tests, etc.), which are covered by health insurance and therefore require a referral slip and your e-card. To be on the safe side, please bring your e-card and a valid referral slip (from your general practitioner or specialist) to your appointment. In addition, there are also private services (e.g. test for histamine intolerance, coeliac disease screening) which are only offered in conjunction with other services (e.g. consultation, blood test, etc.) and which are covered by health insurance and therefore require a referral slip and your e-card. Therefore, please bring your e-card and a valid referral slip (from your general practitioner or specialist) with you to these appointments.
In addition to a specific diagnosis, the following text would be very helpful for us: "Specialist allergy, allergy test requested"
Yes, but coffee is only allowed the day before and only until 10 a.m., without milk. After that no more. Please refer to our information sheet on the H2 breath test with all the important information on preparing for the test.
No, please stop one week before the test. Please refer to our information sheet on the H2 breath test with all the important information on preparing for the test.
The average length of stay at the Allergy Center (from the time of your appointment) is approximately 1 hour.
The average waiting time for your results is 3 weeks.
The medical history interview and blood sampling are possible, all other tests are not carried out.
Yes, but max. 1 glass.
No, unfortunately this is not possible. Only one test (lactose or fructose or sorbitol or glucose) can take place per day.
In principle, allergy testing makes no sense for prospective beekeepers if there have been no stings and no symptoms. If someone develops severe allergic reactions to insect bites that go beyond a purely local skin reaction (e.g. rash, breathing difficulties, circulatory problems, etc.), then allergy testing is advisable. The consequence could be the issue of an emergency kit or the start of allergen-specific immunotherapy (AIT). However, a purely positive allergy test (so-called sensitization) without any previous reactions to insect stings is not meaningful, as it does not allow a prognosis regarding the next sting. Even in the case of a purely local reaction (i.e. increased swelling in the area of the sting), testing is not yet necessary, as it (with or without a positive allergy test) does not represent an increased risk of a systemic reaction of the body (i.e. circulation, breathing, etc.) at the next sting. Exceptions to this are patients with repeated strong local reactions and frequent sting events that significantly restrict their quality of life. Here, allergen-specific immunotherapy (AIT) can also be considered following a positive allergy test.
Here you will find instructions on how to download your findings via the online mailbox called ACETO. If you have any questions, please do not hesitate to contact our staff at the counter or the secretariat by telephone on 01 982 41 21 or Mr. Mirko Hämmerle at buero@allergiezentrum.at.
